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- Special diet and needs -
In the case of special dietary needs or facilities for the disabled,
please let us know of these requirements at the time of making the booking.
RESERVATIONS
For advanced reservations:
Email: mpata4@africaonline.co.ke
Email: reservations@mpata-masaimara.com
TEL: +254 20-2217015
  +254 20-2244987
  +254 20-2244773
  +254 20-310867
FAX :   +254 20-2229420

Alternatively, you may wish to book through your tour operator who has organised your safari to Kenya.
Please note that all reservations must be in writing.

CANCELLATIONS
The guest is entitled to cancel the bookings by so notifying us. In the case when the guest has cancelled the bookings in whole or in part due to causes for which the guest is liable, the cancellation charges will be levied as listed below. The percentage signifies the rate of cancellation charge to the total cost.
Date when cancellation
is notified
Cancellation
charge
Between 30 - 24 days prior to accommodation 10 %
Between 23 - 16 days prior to accommodation 20 %
Between 15 - 8 days prior to accommodation 50 %
Within 7 days prior to accommodation 100 %